(03) 5429 2555
8 High Street
Lancefield Vic 3435
Monday - Closed
Tuesday - 8.30 am to 5pm
Wednesday - 8.30 am to 8pm
Thursday - 8.30 am to 8pm
Friday - 8.30 am to 5 pm
Saturday - 8 am to 2 pm
Sunday - Closed
We understand that you may need to change your booking, we ask that you provide us with a minimum of 48 hours’ notice by PHONING the clinic during business hours to allow us enough time to offer that appointment to another client. Please keep in mind messages on Sundays or public holidays will not be counted as this does not provide us with enough time to fill your spot.
Cancellations must be made by phoning the clinic. If you are unable to provide adequate notice of cancellation due to any unforeseen circumstances, you may send someone in your place to avoid a cancellation fee.
This policy is to confirm your commitment to attending the scheduled appointment & to protect the clinics interest in the incident of late cancellations.
As a courtesy, we do SMS to confirm the date and time 48 hours prior to your appointment.
If we are unable to reach you, please understand that it is your responsibility to remember your appointment dates and times in order to avoid missed appointments and cancellation fees. You are always welcome to call and double check any appointments if you’re unsure.
We appreciate your understanding.
Gift Vouchers are non-refundable and must be used within 12 months of purchase and cannot be redeemed on products or for cash.
Gift vouchers must be presented in order to be redeemed.
Our cancellation policy also applies to Gift Vouchers. Clients who do not provide 48 hours notice of their cancellation will forfeit 50% of the treatment total and the full cost when a no show occurs.
We reserve the right to alter prices without further notice. Treatment prices may vary from client to client based on their individual treatment needs and personalised treatment packages purchased.
We accept the following payment methods.