Contact Us


(03) 5429 2555





8 High Street 

Lancefield Vic 3435


Opening Hours

Monday - Closed

Tuesday - 8.30 am to 5pm

Wednesday - 8.30 am to 8pm

Thursday - 8.30 am to 8pm

Friday - 8.30 am to 5 pm

Saturday - 8 am to 2 pm

Sunday - Closed


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Tattoo Removal

How does laser tattoo removal work?

The laser light passes through the top layer of skin, the targeted ink particles of the tattoo absorb the light energy which shatter into small pieces so that the body’s immune system can clear them away.

How often do I need to have a treatment?

How often do I need to have a treatment?

Does it hurt?

We take precautions to minimise the amount of discount associated with treatments.


Zimmer Cooler: A Zimmer cooling machine is used to cool the skin before, during and directly after the treatment, allowing for a comfortable treatment. The cold air is intended to minimize pain by providing temporary topical relief.


Emla: Prior to your treatment, you may numb the area with a topical anesthetic cream (such as Emla), available over the counter at any pharmacy.


Panadol: Some patients find that taking Panadol 30 – 60 minutes prior to their treatment helps pain tolerance.

What should I do before my treatment?

Avoid sun exposure (including solariums) to the treatment area for the 6 weeks leading up to the treatment. If you have fake tan on the treatment area, please scrub it off to ensure all fake tan is removed before treatment.


Shave the area the day before treatment if the tattoo is in a hair baring area (if necessary and if possible). Optional: apply a topical anaesthetic 60 minutes prior to treatment. Avoid aspirin, warfarin, ibuprofen and blood thinning medication before treatment.

What do I need to do after I am treated?

First 24 hours:

  • Apply cold pack as needed, usually 5-10 minutes every 1-2 hours is sufficient.
  • Rest, avoid excess physical activity. Limit exercise, avoid steam rooms, saunas or swimming, avoid pedicures.
  • Elevate the treated area if mild swelling present.
  • Avoid sun exposure including tanning beds.


After 24 hours and until healed:

  • It is important to use your recommended cream twice daily.
  • All activities may be resumed except swimming, steam rooms, saunas. Avoid pedicures.
  • Do not pop or pick any scabs or blisters or you may risk infection and scarring.
• Avoid sun exposure and tanning beds during healing process between treatments.

Can I have just a piece of the tattoo removed?

Yes, the laser is accurate and can remove unwanted parts of tattoos.

Does the laser cause scarring?

Most of the time no but 99% of that is being compliant with aftercare instructions. If you are not 100% compliant with our aftercare instructions, scarring could result.

Skin Procedures

How does laser skin rejuvenation work?

Collagen provides the essential support network for our skin. As we age, collagen breaks down, causing lines and wrinkles. Sun exposure damages collagen too, and can cause pigment problems (brown spots), uneven tone and rough or leathery texture. Lasers use a precise wavelength of light energy to target underneath the skin, deeper than any lotions can work, stimulating collagen production at the source.


As new collagen is generated, lines and wrinkles are reduced. Studies indicate laser therapy helps create a refreshed appearance, smoother texture, more even skin tone, and a decrease in pore size.

Is the procedure safe?

When used by experienced practitioners, lasers are extremely safe. The energy is very selective and targets only the collagen fibres, hair or pigment. Advanced lasers that use Photo Acoustic energy can treat all skin colours safely - including darker and tanned skin.

What does the laser therapy feel safe?

Many people describe the feeling of non-ablative laser therapy as a tingling sensation. Anaesthesia is usually not necessary, but you may request a topical cream if you wish.

How many laser treatments will I need?

Although you will notice results after your first treatment, non-ablative laser skin rejuvenation is a gradual process. You typically need four to six treatments spaced three to five weeks apart. Many patients choose to return for regular treatments to maintain their great results. Just as they schedule hair colour and nail appointments, many women schedule laser treatments every one to three months as part of their ongoing skincare routine.

What can I expect after the treatment?

Laser skin rejuvenation may cause a mild to moderate redness, which usually fades within an hour after treatment. No specific post-care is needed, although you will be asked to avoid sun and certain skin products for a period of time. It is important to follow your consultant’s instructions and ask if you have any questions.

Hair Removal

How does laser hair removal work?

Laser hair removal works by targeting the treatment area with concentrated beams of light. The light is absorbed by the pigment in the hair follicle and is converted into heat. This process destroys the hair follicle and in turn stunts future hair growth, resulting in permanently removed or significantly reduced hair.

How many sessions do I need to achieve hair-free skin?

In most cases, 6-8 sessions are required to achieve permanent hair free results. Some may require less, some may require more – it depends on your individual hair and skin type, as well as the area of the face or body you are having treated. You will begin to see results following your first session, with greater effects after each consecutive treatment.

Will I feel any pain?

When it comes to laser hair removal, Laser Sapphire leads the way in providing superior comfort thanks to its Depil-Ice® Skin Cooling capabilities as low as -7°C.

Am I suitable for treatments with Laser Sapphire?

The Laser Sapphire is capable of successfully treatment a wide variety of skin types – from Fitzpatrick Skin Types 1 to 6.

Treatments deliver permanent hair removal for all ages, and are even suitable on sensitive skin.


How does Bio-Hydroderm work?

Bio-Hydroderm is creating a new standard in wet/dry microdermabrasion services. This unique technology will allow your trained clinician to gently yet effectively exfoliate your skin to reveal a vibrant, healthy, more youthful complexion.

How long does the treatment take?

Depending on the required service, an average treatment can take between 30 - 45 minutes.

How many treatments are required before I can see results?

You will see and feel the change after a single treatment. Hydrodermabrasion can be delivered as frequently as weekly or up to every eight weeks depending on your skin's tolerance and desired cosmetic outcomes. A course of 6-8 treatments are usually recommended and then a maintenance program to maintain results. Consult your clinician for further guidance.

How safe is the treatment?

The Bio-Hydroderm system handpiece incorporates a clear plastic round tip that gently glides over the surface of the skin effortlessly and without trauma. The treatment is safe for all skin types.

Organic Skin Care

Why is it important to use organic ingredients?

Your skin is the largest organ of your body and ingests what you put on it so organic and natural products are the key to a healthy body, healthy skin and a healthy life. Products made with organic ingredients mean that potentially aging, harmful and toxic insecticides, herbicides, fungicides and fertilizers have not been included.

Where does Eminence source their ingredients?

Éminence sources premium ingredients worldwide to bring you the freshest, most active products available.

Are there fragrances and colours added?

Éminence use non-harmful essential oils and the natural colours of fruits, vegetables, herbs and teas to enhance some of our products' colours and scents.

How is the soap base different from SLS?

Sodium Lauryl Sulphate is a foaming agent used in bubble bath and factory floor degreaser. SLS is commonly used in products that foam or soap up. Instead of using this harsh chemical Éminence uses Cocamidopropyl Betaine derived from coconut oil as this is a safe and effective non-irritating cleanser.

What preservatives does Eminence use?

Éminence uses natural, organic ingredients as preservatives such as honey, lemon, glycine derivative from soy, salicylic acid (under 5%) derived from willow bark and rosemary to slow down the oxidization process

How is it possible to still make products by hand in the amounts needed each year?

Éminence ingredients are still hand-picked and prepped as it is part of our eco-philosophy. Éminence employ many farm labourers in Hungary which has many community benefits.

What products are safe for pregnant clients?

We recommend that pregnant clients check with their Doctor for any product contraindications that may be unique to them. It is generally recommended that stimulating products should be avoided.

Some products make my skin feel momentarily warm and look flushed when applied?

You will have purchased a product that contains Paprika. We use this wonderful ingredient to wake up the skin and get the circulation and oxygen moving, just like you would do to your body during exercise. This is an ideal product if you want a refreshed, enlivened skin or feel you have stubborn skin concerns that need special attention like congestion or breakouts.

My masque is a different colour to the last time I purchase it. Is it ok to use?

Absolutely. Because Eminence prides itself on using no artificial colours or fragrances you will have some slight variations in colour and fragrance from time to time due to the seasonal nature of the ingredients in the product.

How long is the shelf life on each of the products?

When you purchase your Eminence product it's a good idea to use it in its entirety in 3-6 months however the shelf life can be as long as 1 year and even longer for certain products.

Do you have to refrigerate the products?

No, the products should be kept in a cool dry place at room temperature. They should never be stored in direct sunlight or stored above room temperature.

Where are Eminence products made?

Éminence are proud to make the majority of their products in Hungary, the birthplace of spa culture, while the USDA Collection is made in America, to comply with USDA guidelines. Éminence source the best ingredients from all over the world and combine them with traditional Hungarian craftsmanship to bring you the best skin care available worldwide.

Does Eminence test on animals?

Absolutely not. Éminence are proud members of the Cruelty-Free/Leaping Bunny Association.

When was Eminence first established?

As a family business in 1958 in Budapest, Hungary.