TERMS & CONDITIONS

KOBOKU requires a booking fee for all services. We understand that some times things come up but we kindly ask you give 48 hours notice for any cancellations/reschedules to your bookings so we have time to allocate your spot to other clients.

 

Your booking fee will be held for your next booking however if you do not provide us with 48 hours notice or do not attend your appointment the booking fee with be forfeited.

 

Any pre-paid pack appointments brought at a discounted rate will be forfeited if we are not given sufficient notice (48 hours) 

All prepaid packages have an expiry of 18 months from the date of purchase.

Packages are non refundable & non transferable.

 

If you do not wish to pay a booking fee to confirm your appointment unfortunately we are not able to hold your booking.

 

However, you are more than welcome to call on the day and try your luck as we may have availability.

 

We appreciate your understanding.

Warm Regards the KOBOKU SC team!

COVID 19

Opening our clinic doors after having being closed for so long is such an exciting time both for us in the clinic and for our amazing clients. Let's do this the safe way & make sure we are all working towards keeping restrictions down.

 

Please advise if you are feeling unwell, have cold or flu-like symptoms. We will reschedule your appointment to a later date when you are feeling better.

 

We are taking extra precautions in the clinic to ensure your safety and that of our staff members. We appreciate your cooperation and look forward to having you in for your treatments.

GIFT VOUCHERS

Gift Vouchers are non-refundable and must be used within 12 months of purchase and cannot be redeemed on products or for cash.

*Our vouchers are redeemable on our services only and can not be used to secure any discounts or sale prices. 

 

*Please ensure that you present your voucher prior to your appointment, unfortunately, if you do not have your voucher we can not proceed with your booking. 

 

*Any bookings made with a voucher that are a no show or don't give sufficient cancellation notice (please check our booking policy) will forfeit their voucher. 

 

 

Vouchers are non-transferrable and not redeemable for cash.

PRICING & PAYMENT METHODS

We reserve the right to alter prices without further notice. Treatment prices may vary from client to client based on their individual treatment needs and personalised treatment packages purchased.

We accept the following payment methods.

  • Eftpos

  • Mastercard 

  • Visa

  • Cash 

  • Zip-pay

  • Afterpay